Booked this room for my partner’s 50th birthday. I booked several weeks in advance and went 1 week early to make arrangements for a friend to have access early to decorate. Manager made notes and everything was supposed to be taken care of. On the day we were to arrive, our friend had tremendous difficulty getting the keys to decorate. As soon as she got the key she called me to tell me about construction work that was happening in the next room over. Manager offered to change rooms for us but we couldn’t get what I had reserved and instead of a beautiful view of the river behind the property, we had a parking lot view. The carpeting was filthy and the room was very ordinary. I made the best of the situation but I will never book at this Delta hotel.
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